Quality Policy

Quality Policy

MULTI PROCESS is a General Contractor successfully engaged in the construction industry in the Kingdom of Saudi Arabia. Our Quality culture ensures to provide the highest quality product and services built to exact customer specifications in the Industrial Sector. Our top priority goal is customer satisfaction through continual improvement. We ensure this through our commitment to our quality management standards, procedures, and practices.

Quality Objective:

§  We provide services of the highest possible standards, to satisfy our customer needs, expectations of quality, safety, and reliability.

§  We accomplish quality objectives by establishing, implementing, and maintaining an effective Quality Assurance System.

§  We ensure that we are consistently meeting or exceeding our customer's expectations in service quality and performance.

§  We also believe that Quality is not just another goal; it is our basic strategy for survival and future growth.

§  We recognize each employee's responsibility for quality.

§  We maintain an aggressive in our attitude towards quality and customer service.

§  We ensure our personnel is properly trained so they are better able to serve our customers.

§  We develop and achieve Quality Improvement Goals.

§  We review and renew the Quality Policy on a regular basis.